Our Mission

Recent studies by the US Census Bureau outlined baby boomers to be the fastest growing segment of our population. Their global population is projected to increase by 54% from 6 billion to 9.3 billion from 2000 to 2050. However, the majority of new products are marketed mainly toward a younger demographic that ranges from 25 to 49 years old, leaving baby boomers (the elderly) neglected in a number of ways.

In 2015, MoonChef was founded in partnership with non-profits to cater the growing demand for healthy meals by seniors. Contrary to economies where demand and quality mean higher prices, we believe wholeheartedly that seniors should not have to pay high prices for good quality food. Grateful for their contributions that shaped our community, it is our duty to express appreciate through our mission.

Cooking from the heart is our mission. We strive to prepare healthy, delicious and affordable meals for the senior community, especially those in need. We are passionate about bringing warmth and love to their lives through our hot meals.

MoonChef, a wholly owned subsidiary of Moonstar Buffet Restaurant, is a modern kitchen located in the heart of San Francisco. Under the management of Daisy Li and Chef Ng, MoonChef prepares over 1,200 daily hot meals for various meal sites that take part in Nutrition Program for Seniors in the Bay Area.

Since the start of our operation, MoonChef received a number of proclamations from various organizations and parties recognizing our excellence.

Our Capabilities

ORGANIZATIONAL CAPABILITIES

We have mastered 30 years of experience in the food service and restaurant industry. Our upscale seafood restaurant, Moonstar Buffet, has a maximum seating capacity of 500. We have served millions of happy customers since 1991. It was Moonstar’s unshakable success that inspired and motivated us to replicate the same level of achievement in serving elderly.

We spent nearly a year in preparation to ensure a fully functional system and infrastructure is in place prior to commencing our operation in August 2015. Currently, MoonChef is the sole caterer of over 1,200 daily hot meals for Self-Help for the Elderly meal centers across San Francisco County, San Mateo County, and Santa Clara County.

Our central kitchen has the capacity to serve more than 2,000 daily meals. In 2016, we executed one of our proudest projects in this facility; we prepared 3,000 Thanksgiving meals for seniors and families.

We have a fleet of vans and trucks that allow us to deliver our meals to multiple sites across the Bay Area. Our meals are guaranteed to be hot and ready to serve when they are delivered to your meal site.

HOMEBOUND SENIORS MEALS

MoonChef takes pride in that we are capable to have prepared and delivered hot meals to home bound seniors with the help of volunteers and nutrition staff. During delivery visits, staff members also spend time talking to the seniors to assess their conditions and well being. Seniors and our partners have expressed great appreciation for this extended service.

COMPLIANCE

MoonChef is in full compliance with all federal, state, and local laws, regulations, and policies governing the preparing, handling, and transportation of food, including a restaurant and catering operate license and those pertaining to wages, benefits, domestic partner, sick leave and hours of employment.

Our Strength

Chef Ng, renowned for high standards, leads our team of experienced staff in taking a systematic approach to focusing on all details from start to end. From menu design, produce selection, to actual cooking, and from storage to transportation, our attention to detail remains consistent every step of the way. This is the MoonChef quality you can expect as a partner.

Our kitchen is over 7,000 Sq. Ft. facility located in South San Francisco. We take pride in our kitchen because the location helps ensure seasonal produce are delivered to us fresh daily. Also, we go beyond regularly scheduled inspections to ensure all of our equipment is thoroughly cleaned and well maintained on a daily basis.

Each month, we work closely with nutritionists to design a seasonal menu that is in accordance with the guidelines set forth by the San Francisco Office on Aging. We make a point to incorporate seasonal and local produce so our menus can stay appetizing and fresh, in more ways than one.

We take dietary guidelines and restrictions very seriously. Meals designed for seniors on restricted diets are generally low fat, low sodium, and low in sugar. Complex carbohydrates are stressed. Menus typically include an entree, vegetable, white or brown rice, milk, and fruit. Special situations call for special attention. There is no detail too small for us.

Our Process

MoonChef offers a turnkey solution that takes away all the worries. Meals are expertly prepared, packaged and delivered quickly, allowing you to serve hot meals to your clients that are healthy, delicious and affordable.

After our chef has finished cooking, our team moves on to packaging and transporting stages. Each meal is carefully packed into individual packages before they are loaded onto our vehicles. Each and every one of our vehicles comply with all applicable laws and regulations pertaining to delivery. Meals are generally stored in sanitized containers while in transit unless instructed otherwise.

We use heavy-duty hot food transport containers with double wall insulation, and also a tight sealing lid with position locking. This is to ensure an interior tempera­ture of 140 degrees or above is maintained.

Temperatures are logged prior to leaving our central kitchen and upon arrival to the meal site to ensure food safety. The time from cooking completion to meals being served at the site does not exceed two hours. References are available upon request.

MoonChef operates under a quality assurance and quality control process, one that allows site managers and customers to give feedback regardless of nature. This feedback is reviewed and studied on a monthly basis unless deemed urgent. Appropriate adjustments are made when necessary.

Here is a couple feedback we have received recently:

“Your food tastes just like home-cooked meals.”

“Eating these meals makes me smile.  Thank you.”

Our Food

Our Partnership

Whether you are a non-profit organization or meal site operator, we understand your business and the challenges you encounter. We have a number of success stories that we can share with you, but more importantly, we want you to be our next success story. MoonChef can help you with the following:
  • Streamline your process
  • Improve food quality
  • Achieve cost savings
  • Have happier clients
  • Menu Design
Contact us today for more information: Phone: (650) 862-8783 Email: info.moonchef@gmail.com Address: 405 S. Canal Street, South San Francisco, CA 94080